What we do
Insights
PMC empowers retailers and brands with technology services that balance legacy support and modern innovation. With over 20 years’ experience, 500+ experts and operations across 24 countries, we deliver consulting, engineering, platforms and managed services that drive customer-centric transformation and measurable business outcomes.
PMC helps businesses navigate complex technology decisions with clarity and confidence. From strategy and platform selection to architecture, governance and capability building, we deliver independent, practical advice that aligns technology with commercial goals, drives performance and accelerates measurable outcomes.
PMC ensures successful project outcomes from concept to completion. Combining independent accountability, pragmatic governance and deep retail technology expertise, we deliver project management, business analysis and change management services that keep initiatives on track, maximise adoption and realise measurable business benefits.
PMC delivers tailored software engineering teams for commerce and digital transformation. From cloud, DevOps and application modernisation to commerce platforms, data solutions and product development, we provide seamless, cost-effective engineering partnerships that integrate with your team, accelerate delivery, and drive measurable business outcomes.
PMC delivers digital services that turn platforms into growth drivers, not blockers. We align technology with business goals to improve performance, enhance customer journeys and scale systems reliably. From strategy and development to optimisation and long-term support, our adaptable, collaborative approach ensures measurable impact and lasting value.
PMC delivers tailored testing and automation solutions across digital, POS and integrated systems. Combining manual, automated and strategic testing approaches, we accelerate time-to-market, reduce risk and ensure stable, high-quality solutions – helping businesses maintain reliability, efficiency and long-term success in complex IT environments.
Graphene delivers modular, composable solutions that enhance customer experience, streamline operations and provide meaningful data insights. Tailored for multi-channel retail, it enables rapid feature deployment, seamless integration and cost-effective scalability – giving businesses flexibility, speed-to-market and control without legacy constraints.
PMC delivers tailored managed IT services across retail and commerce environments, including service desk, application and database management, hardware support and endpoint management. Our proactive, scalable approach ensures system stability, optimises operations and enhances customer experience while providing trusted, expert support globally.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
PMC powers mission-critical commerce operations for global brands. Combining consulting, engineering and 24/7 managed services, we bridge legacy and modern architectures, reduce risk and accelerate outcomes – helping retailers scale smarter in today’s customer-centric, globally connected market.
PMC is built on honesty, ownership, and collaboration. We do the right thing for our customers and people, go the extra mile and deliver outcomes with integrity – driving trust, performance and lasting partnerships across our global business.
Our leadership team blends decades of commerce technology experience with a shared commitment to innovation and impact. Guided by integrity and expertise, they lead PMC’s mission to deliver trusted technology solutions for global retailers and brands.
PMC partners with leading technology providers – strategic platforms, alliance partners and service providers, to deliver seamless, innovative solutions. Together, we unlock flexibility, scalability and value, helping retailers and brands accelerate transformation with trusted global technologies.
PMC is committed to creating meaningful social impact in the UK and India. Through employee-led initiatives and long-term charity partnerships, we support education, inclusion, and well-being – empowering communities while building a culture of responsibility and care.
PMC empowers retailers and brands with technology services that balance legacy support and modern innovation. With over 20 years’ experience, 500+ experts and operations across 24 countries, we deliver consulting, engineering, platforms and managed services that drive customer-centric transformation and measurable business outcomes.
PMC helps businesses navigate complex technology decisions with clarity and confidence. From strategy and platform selection to architecture, governance and capability building, we deliver independent, practical advice that aligns technology with commercial goals, drives performance and accelerates measurable outcomes.
PMC ensures successful project outcomes from concept to completion. Combining independent accountability, pragmatic governance and deep retail technology expertise, we deliver project management, business analysis and change management services that keep initiatives on track, maximise adoption and realise measurable business benefits.
PMC delivers tailored software engineering teams for commerce and digital transformation. From cloud, DevOps and application modernisation to commerce platforms, data solutions and product development, we provide seamless, cost-effective engineering partnerships that integrate with your team, accelerate delivery, and drive measurable business outcomes.
PMC delivers digital services that turn platforms into growth drivers, not blockers. We align technology with business goals to improve performance, enhance customer journeys and scale systems reliably. From strategy and development to optimisation and long-term support, our adaptable, collaborative approach ensures measurable impact and lasting value.
PMC delivers tailored testing and automation solutions across digital, POS and integrated systems. Combining manual, automated and strategic testing approaches, we accelerate time-to-market, reduce risk and ensure stable, high-quality solutions – helping businesses maintain reliability, efficiency and long-term success in complex IT environments.
Graphene delivers modular, composable solutions that enhance customer experience, streamline operations and provide meaningful data insights. Tailored for multi-channel retail, it enables rapid feature deployment, seamless integration and cost-effective scalability – giving businesses flexibility, speed-to-market and control without legacy constraints.
PMC delivers tailored managed IT services across retail and commerce environments, including service desk, application and database management, hardware support and endpoint management. Our proactive, scalable approach ensures system stability, optimises operations and enhances customer experience while providing trusted, expert support globally.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
PMC powers mission-critical commerce operations for global brands. Combining consulting, engineering and 24/7 managed services, we bridge legacy and modern architectures, reduce risk and accelerate outcomes – helping retailers scale smarter in today’s customer-centric, globally connected market.
PMC is built on honesty, ownership, and collaboration. We do the right thing for our customers and people, go the extra mile and deliver outcomes with integrity – driving trust, performance and lasting partnerships across our global business.
Our leadership team blends decades of commerce technology experience with a shared commitment to innovation and impact. Guided by integrity and expertise, they lead PMC’s mission to deliver trusted technology solutions for global retailers and brands.
PMC partners with leading technology providers – strategic platforms, alliance partners and service providers, to deliver seamless, innovative solutions. Together, we unlock flexibility, scalability and value, helping retailers and brands accelerate transformation with trusted global technologies.
PMC is committed to creating meaningful social impact in the UK and India. Through employee-led initiatives and long-term charity partnerships, we support education, inclusion, and well-being – empowering communities while building a culture of responsibility and care.
PMC empowers retailers and brands with technology services that balance legacy support and modern innovation. With over 20 years’ experience, 500+ experts and operations across 24 countries, we deliver consulting, engineering, platforms and managed services that drive customer-centric transformation and measurable business outcomes.
PMC helps businesses navigate complex technology decisions with clarity and confidence. From strategy and platform selection to architecture, governance and capability building, we deliver independent, practical advice that aligns technology with commercial goals, drives performance and accelerates measurable outcomes.
PMC ensures successful project outcomes from concept to completion. Combining independent accountability, pragmatic governance and deep retail technology expertise, we deliver project management, business analysis and change management services that keep initiatives on track, maximise adoption and realise measurable business benefits.
PMC delivers tailored software engineering teams for commerce and digital transformation. From cloud, DevOps and application modernisation to commerce platforms, data solutions and product development, we provide seamless, cost-effective engineering partnerships that integrate with your team, accelerate delivery, and drive measurable business outcomes.
PMC delivers digital services that turn platforms into growth drivers, not blockers. We align technology with business goals to improve performance, enhance customer journeys and scale systems reliably. From strategy and development to optimisation and long-term support, our adaptable, collaborative approach ensures measurable impact and lasting value.
PMC delivers tailored testing and automation solutions across digital, POS and integrated systems. Combining manual, automated and strategic testing approaches, we accelerate time-to-market, reduce risk and ensure stable, high-quality solutions – helping businesses maintain reliability, efficiency and long-term success in complex IT environments.
Graphene delivers modular, composable solutions that enhance customer experience, streamline operations and provide meaningful data insights. Tailored for multi-channel retail, it enables rapid feature deployment, seamless integration and cost-effective scalability – giving businesses flexibility, speed-to-market and control without legacy constraints.
PMC delivers tailored managed IT services across retail and commerce environments, including service desk, application and database management, hardware support and endpoint management. Our proactive, scalable approach ensures system stability, optimises operations and enhances customer experience while providing trusted, expert support globally.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
PMC powers mission-critical commerce operations for global brands. Combining consulting, engineering and 24/7 managed services, we bridge legacy and modern architectures, reduce risk and accelerate outcomes – helping retailers scale smarter in today’s customer-centric, globally connected market.
PMC is built on honesty, ownership, and collaboration. We do the right thing for our customers and people, go the extra mile and deliver outcomes with integrity – driving trust, performance and lasting partnerships across our global business.
Our leadership team blends decades of commerce technology experience with a shared commitment to innovation and impact. Guided by integrity and expertise, they lead PMC’s mission to deliver trusted technology solutions for global retailers and brands.
PMC partners with leading technology providers – strategic platforms, alliance partners and service providers, to deliver seamless, innovative solutions. Together, we unlock flexibility, scalability and value, helping retailers and brands accelerate transformation with trusted global technologies.
PMC is committed to creating meaningful social impact in the UK and India. Through employee-led initiatives and long-term charity partnerships, we support education, inclusion, and well-being – empowering communities while building a culture of responsibility and care.
PMC empowers retailers and brands with technology services that balance legacy support and modern innovation. With over 20 years’ experience, 500+ experts and operations across 24 countries, we deliver consulting, engineering, platforms and managed services that drive customer-centric transformation and measurable business outcomes.
PMC helps businesses navigate complex technology decisions with clarity and confidence. From strategy and platform selection to architecture, governance and capability building, we deliver independent, practical advice that aligns technology with commercial goals, drives performance and accelerates measurable outcomes.
PMC ensures successful project outcomes from concept to completion. Combining independent accountability, pragmatic governance and deep retail technology expertise, we deliver project management, business analysis and change management services that keep initiatives on track, maximise adoption and realise measurable business benefits.
PMC delivers tailored software engineering teams for commerce and digital transformation. From cloud, DevOps and application modernisation to commerce platforms, data solutions and product development, we provide seamless, cost-effective engineering partnerships that integrate with your team, accelerate delivery, and drive measurable business outcomes.
PMC delivers digital services that turn platforms into growth drivers, not blockers. We align technology with business goals to improve performance, enhance customer journeys and scale systems reliably. From strategy and development to optimisation and long-term support, our adaptable, collaborative approach ensures measurable impact and lasting value.
PMC delivers tailored testing and automation solutions across digital, POS and integrated systems. Combining manual, automated and strategic testing approaches, we accelerate time-to-market, reduce risk and ensure stable, high-quality solutions – helping businesses maintain reliability, efficiency and long-term success in complex IT environments.
Graphene delivers modular, composable solutions that enhance customer experience, streamline operations and provide meaningful data insights. Tailored for multi-channel retail, it enables rapid feature deployment, seamless integration and cost-effective scalability – giving businesses flexibility, speed-to-market and control without legacy constraints.
PMC delivers tailored managed IT services across retail and commerce environments, including service desk, application and database management, hardware support and endpoint management. Our proactive, scalable approach ensures system stability, optimises operations and enhances customer experience while providing trusted, expert support globally.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
PMC powers mission-critical commerce operations for global brands. Combining consulting, engineering and 24/7 managed services, we bridge legacy and modern architectures, reduce risk and accelerate outcomes – helping retailers scale smarter in today’s customer-centric, globally connected market.
PMC is built on honesty, ownership, and collaboration. We do the right thing for our customers and people, go the extra mile and deliver outcomes with integrity – driving trust, performance and lasting partnerships across our global business.
Our leadership team blends decades of commerce technology experience with a shared commitment to innovation and impact. Guided by integrity and expertise, they lead PMC’s mission to deliver trusted technology solutions for global retailers and brands.
PMC partners with leading technology providers – strategic platforms, alliance partners and service providers, to deliver seamless, innovative solutions. Together, we unlock flexibility, scalability and value, helping retailers and brands accelerate transformation with trusted global technologies.
PMC is committed to creating meaningful social impact in the UK and India. Through employee-led initiatives and long-term charity partnerships, we support education, inclusion, and well-being – empowering communities while building a culture of responsibility and care.
Lifetime Brands designs, develops and markets a broad range of branded home consumer products, selling them directly to supermarkets and department stores as well as independents, specialists and others.
To showcase their products, Lifetime Brands produces an extensive extensive catalogue multiple times a year curated specifically to different countries and markets, featuring thousands of products and up to 800 pages. However, the catalogue creation process can be time-consuming and labour-intensive, often taking many months and a considerable effort from the marketing and design teams to complete.
The one-size-fits-all approach would limit the sales team, as different retailers stocked varying ranges and required tailored catalogues. This meant they only needed to see a subset of the full catalogue instead of the entire selection. Any design rework or ad hoc requests from the sales team had to be handled manually, leading to a significant amount of additional work to make sure customer’s needs and requirements were met.
To address these challenges, Lifetime Brands sought a solution that would empower its business development managers and sales teams to create retailer-specific catalogues quickly and efficiently, allowing them to operate independently of the design team, but within the structure of Lifetime Brands’ approach to producing high quality material.
PMC initiated a greenfield project for Lifetime Brands, using interviews and workshops to design a solution that enables them to create digital catalogues.
The goal was to allow key stakeholders at Lifetime Brands to easily access specific product information and use it to design and generate custom PDF catalogues, which could then be printed, downloaded, or shared.
PMC developed the functional and technical architecture, the user interface (UI) and user experience (UX) all from scratch. The solution was built using the Next.js, React.js, Material UI components, and hosted on AWS.
Additionally, PMC integrated with Lifetime Brands’ Product Information Management (PIM) system to pull vital product data. PMC’s cloud ops and managed services teams also implemented, hosted, and provided ongoing support for the solution.
A key requirement of the application was to quickly and easily access product information so that both designers and sales personnel could create ad hoc catalogues within a short timeframe.
To enable this, PMC’s technical team worked with Lifetime Brands’ stakeholders to develop an alternative solution. They implemented schedulers to pull all product data from the PIM into PMC’s AWS databases, allowing the application to access it instantly and securely. These schedulers run throughout the day to reflect any product updates, though manual updates can be done if needed.
From a UX standpoint, the catalogues needed to be compatible with PCs and larger tablets. Additionally, the solution had to balance automated design elements with enough flexibility for designers to be creative.
The solution also required the ability to filter data by item type, region, and season, while catalogues had to conform to a large custom page format. This impacted both the printing process and how images, descriptions, spaces, and margins were displayed—with millimetre precision.
PMC’s catalogue generation solution has transformed the way Lifetime Brands’ designers, sales team, and customers work. By converting a bulky, physical sales tool into a flexible, compact digital asset, the solution has not only streamlined workflows but also enabled the company to respond quickly to changing customer demand. The digital catalogue is easily accessible across devices, giving teams and customers instant access to the latest product information, reducing storage and distribution costs, and supporting sustainability goals. Designed to scale with Lifetime Brands’ future growth, this solution empowers the company to operate more effectively and deliver an agile, customer-focused experience.
With the solution up and running, Lifetime Brands is now evaluating further use cases, such as tailored marketing campaigns, promo catalogues for specific product ranges, and sales presentations.
Thanks to the new catalogue solution that PMC’s team designed and developed, both the marketing team, business acquisition team and sales people can pull catalogue contents together in a fraction of the time. PMC’s retail and digital domain experience coupled with high quality Technology and Software Engineering capabilities ensured Lifetime Brands now have the right solution to service and grow with the business.
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