Insights
Explore featured stories and insights showcasing talent-driven partnerships with our customers.
Case Studies
Customer experience transformation for Crew Clothing
Crew Clothing Company urgently needed to innovate their in-store customer experience, particularly in the face of pandemic-related store closures and reduced foot traffic....
Enhancing Customer Experience and Saving Time for School Uniform Shoppers
Banner Ltd, a specialist school uniform retailer, faced the challenge of enhancing customer satisfaction during peak Back to School seasons. With a significant portion of their sales....
Payment innovation and streamlined in-store operations for Specsavers
Specsavers in Australia annually serves the vision needs of over 4 million customers across its extensive network of 380+ stores, representing more than 40% of the....
Enabling digital growth for Signet Jewelers
Signet Jewelers, the world’s largest retailer of diamond jewellery, faced the urgent need to enhance its digital capabilities amidst the challenges brought about by Covid-19. PMC stepped in as a strategic partner, initially focusing....
Fast-Tracking Market Launch for Pluxee During Testing Times
When world-leading employee benefits and engagement solutions company Pluxee, found itself in need of further resources to test the functionality of a new Government-related....
Navigating Connectivity Challenges for World Duty Free
Global travel experience player Avolta, operate the World Duty Free stores on-board P&O ferries, with approximately 70 payment devices in use.
Inconsistent on-board connectivity....
Opinions
Estate Observability: The Retailer’s IT Superpower
Attention IT Leaders: If you could have any one thing, what would it be? More hours in the day, infinite budget, or perhaps just a clearer overview of all your IT systems in one place....
Taxing Tech: Simplifying Multi-Territory Trading
In today’s competitive retail landscape, more and more retailers are looking to expand their operations globally. The biggest hurdle? Fiscal Compliance....
Multifunctionality: Blessing or Curse?
Technology, like a tool, is usually designed for a specific job. Trying to make a piece of equipment designed for one specific task to do something different or, worse still, many different jobs, is....
The Cyber Risks Hidden in Plain Sight in your Organisation
Cyber Security attacks are making headline news on a regular basis. You don’t have to look far to see big and well-known brands are being held to ransom over their personal data....
Leading the Charge in Retail Innovation
In the dynamic and constantly changing world of retail, innovation is the lifeblood that keeps businesses competitive, resilient and relevant in the face of change....
Navigating the Fast Lane: Strategies for Agile Software Testing in Retail
As consumer behaviour continues to shift and evolve rapidly, so in turn does the landscape of Software Engineering. Covid fast-tracked digital transformation....
