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Are You Building a DTC Brand or Just Running a Website?

Are You Building a DTC Brand or Just Running a Website? The Landscape In the world of DTC (Direct-to-Consumer), getting customers through the door (or to your website) is only half the battle. The real challenge is delivering consistently great experiences while scaling efficiently. Brands now have direct access to customers, full control over the […]

Making Commerce Click: How the Fastest Brands Are Winning the Always-On Shopper

Making Commerce Click: How the Fastest Brands Are Winning the Always-On Shopper 24th June 2025 The Ivy Soho Brasserie, London Unified commerce is no longer a future aspiration. It’s the strategic foundation for delivering connected, profitable, and always-on shopper experiences. On 24th June 2025, in the stylish surroundings of The Ivy Soho Brasserie, PMC, in […]

Rethinking Retail for a Unified Future

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Rethinking Retail for a Unified Future The UK retail sector is undergoing a fundamental reset. Faced with ongoing cost pressures, shifting consumer behaviours, and a more complex operational landscape, retailers are re-evaluating the systems, processes, and partnerships that underpin their ability to compete. While digital transformation has long been a stated priority, its current iteration—unified […]

Why Unified Commerce Is No Longer Optional: The Retail Edge for 2025 and Beyond

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Why Unified Commerce Is No Longer Optional: The Retail Edge for 2025 and Beyond Why Unified Commerce Is No Longer Optional: The Retail Edge for 2025 and Beyond A Scale Smarter Perspective The UK retail sector is under strain. Rising customer expectations, fragmented journeys, and operational complexity are testing even the most established brands. But […]

Rethinking Retail: Unified Commerce and Growth in an Uncertain World

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Rethinking Retail: Unified Commerce and Growth in an Uncertain World Retail has always been defined by change but right now, change feels relentless. Whether it’s consumer expectations, supply chain volatility, or digital disruption, there’s a sense that we’ve entered the most challenging era the industry has ever seen. But speak to any veteran retailer, and […]

Choosing the Right Technology Partner: Why Independent IT Consultancy Matters

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Choosing the Right Technology Partner: Why Independent IT Consultancy Matters In an increasingly complex retail landscape, choosing a technology partner can be overwhelming. With a constant stream of new IT vendors and solutions hitting the market, finding the right fit for your business requires more than just a technical evaluation, it demands an understanding of […]

Scaling Globally: Strategies For Seamless Expansion 

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Scaling Globally: Strategies For Seamless Expansion Expanding into international markets offers tremendous growth potential, but it also brings unique challenges. While the promise of new customers and revenue streams is appealing, the complexities of navigating regional regulations, varying consumer behaviours, and diverse technology landscapes cannot be overlooked. Success lies in finding the right balance between […]

Transforming Retail with Modular Unified Commerce: Crew Clothing’s Story

Transforming Retail with Modular Unified Commerce: Crew Clothing’s Story 2nd April RTS 2025, ExCeL, London Retail success today isn’t just driven by systems – it’s shaped by the partnerships behind them. At this year’s Retail Technology Show, Crew Clothing Company, together with PMC and Retail247, took to the stage at ExCeL in London to share […]

The Rise and Rise of Self-Checkout: UK Retail’s Big Experiment

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The Rise and Rise of Self-Checkout: UK Retail’s Big Experiment To self-checkout or not to self-checkout – that is the question​ If you’ve ever been berated by a robotic voice for an “unexpected item in the bagging area,” you’ll understand why these machines provoke responses ranging from admiration to outright fury. But, love them or […]