What we do
Insights
PMC empowers retailers and brands with technology services that balance legacy support and modern innovation. With over 20 years’ experience, 500+ experts and operations across 24 countries, we deliver consulting, engineering, platforms and managed services that drive customer-centric transformation and measurable business outcomes.
PMC helps businesses navigate complex technology decisions with clarity and confidence. From strategy and platform selection to architecture, governance and capability building, we deliver independent, practical advice that aligns technology with commercial goals, drives performance and accelerates measurable outcomes.
PMC ensures successful project outcomes from concept to completion. Combining independent accountability, pragmatic governance and deep retail technology expertise, we deliver project management, business analysis and change management services that keep initiatives on track, maximise adoption and realise measurable business benefits.
PMC delivers tailored software engineering teams for commerce and digital transformation. From cloud, DevOps and application modernisation to commerce platforms, data solutions and product development, we provide seamless, cost-effective engineering partnerships that integrate with your team, accelerate delivery, and drive measurable business outcomes.
PMC delivers digital services that turn platforms into growth drivers, not blockers. We align technology with business goals to improve performance, enhance customer journeys and scale systems reliably. From strategy and development to optimisation and long-term support, our adaptable, collaborative approach ensures measurable impact and lasting value.
PMC delivers tailored testing and automation solutions across digital, POS and integrated systems. Combining manual, automated and strategic testing approaches, we accelerate time-to-market, reduce risk and ensure stable, high-quality solutions – helping businesses maintain reliability, efficiency and long-term success in complex IT environments.
Graphene delivers modular, composable solutions that enhance customer experience, streamline operations and provide meaningful data insights. Tailored for multi-channel retail, it enables rapid feature deployment, seamless integration and cost-effective scalability – giving businesses flexibility, speed-to-market and control without legacy constraints.
PMC delivers tailored managed IT services across retail and commerce environments, including service desk, application and database management, hardware support and endpoint management. Our proactive, scalable approach ensures system stability, optimises operations and enhances customer experience while providing trusted, expert support globally.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
PMC powers mission-critical commerce operations for global brands. Combining consulting, engineering and 24/7 managed services, we bridge legacy and modern architectures, reduce risk and accelerate outcomes – helping retailers scale smarter in today’s customer-centric, globally connected market.
PMC is built on honesty, ownership, and collaboration. We do the right thing for our customers and people, go the extra mile and deliver outcomes with integrity – driving trust, performance and lasting partnerships across our global business.
Our leadership team blends decades of commerce technology experience with a shared commitment to innovation and impact. Guided by integrity and expertise, they lead PMC’s mission to deliver trusted technology solutions for global retailers and brands.
PMC partners with leading technology providers – strategic platforms, alliance partners and service providers, to deliver seamless, innovative solutions. Together, we unlock flexibility, scalability and value, helping retailers and brands accelerate transformation with trusted global technologies.
PMC is committed to creating meaningful social impact in the UK and India. Through employee-led initiatives and long-term charity partnerships, we support education, inclusion, and well-being – empowering communities while building a culture of responsibility and care.
PMC empowers retailers and brands with technology services that balance legacy support and modern innovation. With over 20 years’ experience, 500+ experts and operations across 24 countries, we deliver consulting, engineering, platforms and managed services that drive customer-centric transformation and measurable business outcomes.
PMC helps businesses navigate complex technology decisions with clarity and confidence. From strategy and platform selection to architecture, governance and capability building, we deliver independent, practical advice that aligns technology with commercial goals, drives performance and accelerates measurable outcomes.
PMC ensures successful project outcomes from concept to completion. Combining independent accountability, pragmatic governance and deep retail technology expertise, we deliver project management, business analysis and change management services that keep initiatives on track, maximise adoption and realise measurable business benefits.
PMC delivers tailored software engineering teams for commerce and digital transformation. From cloud, DevOps and application modernisation to commerce platforms, data solutions and product development, we provide seamless, cost-effective engineering partnerships that integrate with your team, accelerate delivery, and drive measurable business outcomes.
PMC delivers digital services that turn platforms into growth drivers, not blockers. We align technology with business goals to improve performance, enhance customer journeys and scale systems reliably. From strategy and development to optimisation and long-term support, our adaptable, collaborative approach ensures measurable impact and lasting value.
PMC delivers tailored testing and automation solutions across digital, POS and integrated systems. Combining manual, automated and strategic testing approaches, we accelerate time-to-market, reduce risk and ensure stable, high-quality solutions – helping businesses maintain reliability, efficiency and long-term success in complex IT environments.
Graphene delivers modular, composable solutions that enhance customer experience, streamline operations and provide meaningful data insights. Tailored for multi-channel retail, it enables rapid feature deployment, seamless integration and cost-effective scalability – giving businesses flexibility, speed-to-market and control without legacy constraints.
PMC delivers tailored managed IT services across retail and commerce environments, including service desk, application and database management, hardware support and endpoint management. Our proactive, scalable approach ensures system stability, optimises operations and enhances customer experience while providing trusted, expert support globally.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
PMC powers mission-critical commerce operations for global brands. Combining consulting, engineering and 24/7 managed services, we bridge legacy and modern architectures, reduce risk and accelerate outcomes – helping retailers scale smarter in today’s customer-centric, globally connected market.
PMC is built on honesty, ownership, and collaboration. We do the right thing for our customers and people, go the extra mile and deliver outcomes with integrity – driving trust, performance and lasting partnerships across our global business.
Our leadership team blends decades of commerce technology experience with a shared commitment to innovation and impact. Guided by integrity and expertise, they lead PMC’s mission to deliver trusted technology solutions for global retailers and brands.
PMC partners with leading technology providers – strategic platforms, alliance partners and service providers, to deliver seamless, innovative solutions. Together, we unlock flexibility, scalability and value, helping retailers and brands accelerate transformation with trusted global technologies.
PMC is committed to creating meaningful social impact in the UK and India. Through employee-led initiatives and long-term charity partnerships, we support education, inclusion, and well-being – empowering communities while building a culture of responsibility and care.
PMC empowers retailers and brands with technology services that balance legacy support and modern innovation. With over 20 years’ experience, 500+ experts and operations across 24 countries, we deliver consulting, engineering, platforms and managed services that drive customer-centric transformation and measurable business outcomes.
PMC helps businesses navigate complex technology decisions with clarity and confidence. From strategy and platform selection to architecture, governance and capability building, we deliver independent, practical advice that aligns technology with commercial goals, drives performance and accelerates measurable outcomes.
PMC ensures successful project outcomes from concept to completion. Combining independent accountability, pragmatic governance and deep retail technology expertise, we deliver project management, business analysis and change management services that keep initiatives on track, maximise adoption and realise measurable business benefits.
PMC delivers tailored software engineering teams for commerce and digital transformation. From cloud, DevOps and application modernisation to commerce platforms, data solutions and product development, we provide seamless, cost-effective engineering partnerships that integrate with your team, accelerate delivery, and drive measurable business outcomes.
PMC delivers digital services that turn platforms into growth drivers, not blockers. We align technology with business goals to improve performance, enhance customer journeys and scale systems reliably. From strategy and development to optimisation and long-term support, our adaptable, collaborative approach ensures measurable impact and lasting value.
PMC delivers tailored testing and automation solutions across digital, POS and integrated systems. Combining manual, automated and strategic testing approaches, we accelerate time-to-market, reduce risk and ensure stable, high-quality solutions – helping businesses maintain reliability, efficiency and long-term success in complex IT environments.
Graphene delivers modular, composable solutions that enhance customer experience, streamline operations and provide meaningful data insights. Tailored for multi-channel retail, it enables rapid feature deployment, seamless integration and cost-effective scalability – giving businesses flexibility, speed-to-market and control without legacy constraints.
PMC delivers tailored managed IT services across retail and commerce environments, including service desk, application and database management, hardware support and endpoint management. Our proactive, scalable approach ensures system stability, optimises operations and enhances customer experience while providing trusted, expert support globally.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
PMC powers mission-critical commerce operations for global brands. Combining consulting, engineering and 24/7 managed services, we bridge legacy and modern architectures, reduce risk and accelerate outcomes – helping retailers scale smarter in today’s customer-centric, globally connected market.
PMC is built on honesty, ownership, and collaboration. We do the right thing for our customers and people, go the extra mile and deliver outcomes with integrity – driving trust, performance and lasting partnerships across our global business.
Our leadership team blends decades of commerce technology experience with a shared commitment to innovation and impact. Guided by integrity and expertise, they lead PMC’s mission to deliver trusted technology solutions for global retailers and brands.
PMC partners with leading technology providers – strategic platforms, alliance partners and service providers, to deliver seamless, innovative solutions. Together, we unlock flexibility, scalability and value, helping retailers and brands accelerate transformation with trusted global technologies.
PMC is committed to creating meaningful social impact in the UK and India. Through employee-led initiatives and long-term charity partnerships, we support education, inclusion, and well-being – empowering communities while building a culture of responsibility and care.
PMC empowers retailers and brands with technology services that balance legacy support and modern innovation. With over 20 years’ experience, 500+ experts and operations across 24 countries, we deliver consulting, engineering, platforms and managed services that drive customer-centric transformation and measurable business outcomes.
PMC helps businesses navigate complex technology decisions with clarity and confidence. From strategy and platform selection to architecture, governance and capability building, we deliver independent, practical advice that aligns technology with commercial goals, drives performance and accelerates measurable outcomes.
PMC ensures successful project outcomes from concept to completion. Combining independent accountability, pragmatic governance and deep retail technology expertise, we deliver project management, business analysis and change management services that keep initiatives on track, maximise adoption and realise measurable business benefits.
PMC delivers tailored software engineering teams for commerce and digital transformation. From cloud, DevOps and application modernisation to commerce platforms, data solutions and product development, we provide seamless, cost-effective engineering partnerships that integrate with your team, accelerate delivery, and drive measurable business outcomes.
PMC delivers digital services that turn platforms into growth drivers, not blockers. We align technology with business goals to improve performance, enhance customer journeys and scale systems reliably. From strategy and development to optimisation and long-term support, our adaptable, collaborative approach ensures measurable impact and lasting value.
PMC delivers tailored testing and automation solutions across digital, POS and integrated systems. Combining manual, automated and strategic testing approaches, we accelerate time-to-market, reduce risk and ensure stable, high-quality solutions – helping businesses maintain reliability, efficiency and long-term success in complex IT environments.
Graphene delivers modular, composable solutions that enhance customer experience, streamline operations and provide meaningful data insights. Tailored for multi-channel retail, it enables rapid feature deployment, seamless integration and cost-effective scalability – giving businesses flexibility, speed-to-market and control without legacy constraints.
PMC delivers tailored managed IT services across retail and commerce environments, including service desk, application and database management, hardware support and endpoint management. Our proactive, scalable approach ensures system stability, optimises operations and enhances customer experience while providing trusted, expert support globally.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
PMC powers mission-critical commerce operations for global brands. Combining consulting, engineering and 24/7 managed services, we bridge legacy and modern architectures, reduce risk and accelerate outcomes – helping retailers scale smarter in today’s customer-centric, globally connected market.
PMC is built on honesty, ownership, and collaboration. We do the right thing for our customers and people, go the extra mile and deliver outcomes with integrity – driving trust, performance and lasting partnerships across our global business.
Our leadership team blends decades of commerce technology experience with a shared commitment to innovation and impact. Guided by integrity and expertise, they lead PMC’s mission to deliver trusted technology solutions for global retailers and brands.
PMC partners with leading technology providers – strategic platforms, alliance partners and service providers, to deliver seamless, innovative solutions. Together, we unlock flexibility, scalability and value, helping retailers and brands accelerate transformation with trusted global technologies.
PMC is committed to creating meaningful social impact in the UK and India. Through employee-led initiatives and long-term charity partnerships, we support education, inclusion, and well-being – empowering communities while building a culture of responsibility and care.
This privacy policy (“Policy”) explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Paul Mason Consulting Ltd are retail systems experts providing retailers with IT services and solutions that allow them to exceed customer demands and expectations. We have offices in the UK and India and our registered address is 30/32 Blacklands Way, Abingdon Business Park, Abingdon, Oxon, OX14 1DY.
Paul Mason Consulting Ltd respects your privacy and is committed to protecting your personal data.
This privacy policy will inform you as to how we collect, look after and process your personal data when you visit our website (regardless of where you visit it from), including any data you may provide through this website when you purchase a product or service. It will also tell you about your privacy rights and how the law protects you.
Our website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this Policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This Policy supplements other notices and privacy policies and is not intended to override them.
We obtain information about you when you use our website, for example, when you contact us about products and services or if you register to receive one of our newsletters. We also may obtain information about you directly from PMC employees or specially selected third-party contacts.
The personal information we collect might include your name, home or work address, email address, IP address, and information regarding what pages are accessed and when. As we are a business to business company, we will not knowingly record your home address or home phone number. Also we will not knowingly record special categories of data.
We may obtain information about your visit to our site, for example the pages you visit and how you navigate the site.
We may use your information to:
Notify you of our products and services;
Send you communications which you have requested and that may be of interest to you. These may include information about new products, services, events, promotions or information regarding employment at PMC;
We may also seek your views or comments on the services we provide;
We will record, monitor and store telephone conversations between PMC and customer employees, for training and monitoring purposes. We will store the recording for no more than 180 days.
We review our retention periods for personal information on a regular basis. We will only keep records of your personal information for as long as is reasonably necessary for the purposes for which we have collected it, and in order to comply with any statutory or regulatory obligations in relation to retention of records. We respect requests to stop processing your personal data for marketing purposes.
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We will only share your data if we are specifically required to do so by law.
Third Party Service Providers working on our behalf: We may pass your information to our third- party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the PMC Network for them to use for their own direct marketing purposes, unless you have requested us to do so.
We may transfer your personal information to our group companies, holding or company in India or to a third party as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us you can let us know at any time by either unsubscribing from our email newsletters or by notifying us at marketing@pmcretail.com or writing to 30/32 Blacklands Way, Abingdon Business Park, Abingdon, Oxon, OX14 1DY.
The accuracy of your information is important to us. You have the right to ask for a copy of the information PMC hold about you by contacting marketing@pmcretail.com or writing to 30/32 Blacklands Way, Abingdon Business Park, Abingdon, Oxon, OX14 1DY.
When you give us personal information, we take steps to ensure that it’s treated securely.
Access to your personal data is secured with limited access using password-protection and encryption.
We regularly monitor our system for possible vulnerabilities and attacks, and we carry out penetration testing to identify ways to further strengthen security.
Like many other websites, the PMC website use cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.
For more information on how we use cookies please visit our Cookie Policy.
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
We keep this Policy under regular review. This Policy was last updated on 2 October 2019.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
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