As companies grow, their systems often struggle to keep up with the increasing pace of change, leading to inefficiencies. One of our clients, a leading UK distributor, faced this challenge with its 30-year-old custom-built ERP system. Originally developed in-house, the system was critical to their operations. However, following substantial growth through acquisitions and the outdated technology on which it was built, it became a ‘sunsetted legacy product’.

Recognising the need for a transformative change, the board turned to PMC for expertise in exploring and implementing a modern solution that would align with their strategic goals.

Their existing system, built on 1980s ISAM file technology, was not just outdated but also under-documented. The knowledge and skills required to maintain and enhance it were dwindling, posing a significant risk to the business. The current IT vendor made it clear that any substantial changes would necessitate a complete overhaul.

By engaging the PMC consulting team, the client sought an honest evaluation and a pragmatic path forward. PMC was tasked with reviewing the existing ERP, understanding the business needs, identifying viable solutions that would future-proof their operations, and mapping out a strategy to underpin the future business growth plan.