The Rise and Rise of Self-Checkout:UK Retail’s Big Experiment
Insights The Rise and Rise of Self-Checkout: UK Retail’s Big Experiment Danny Rappaport Director of Consulting, PMC To self-checkout or not to self-checkout – that is the question If you’ve ever been berated by a robotic voice for an “unexpected item in the bagging area,” you’ll understand why these machines provoke responses ranging from admiration […]
Relentless Momentum: Leading Through Change at PMC’s Customer Conference
Insights Relentless Momentum: Leading Through Change at PMC’s Customer Conference On the 12th November 2024, 80 retail leaders, technology experts, and innovators gathered at the Silverstone Museum for PMC’s Customer Conference. Set against the backdrop of the iconic racing venue, the theme ‘Relentless Momentum’ perfectly captured the spirit of the event and resonated deeply with […]
Legacy System Modernisation: peeling the onion
Insights Legacy System Modernisation: peeling the onion Danny Rappaport Director of Consulting, PMC Retail IT is like an onion, growing more layers over time. New innovations and business changes have been adding layers for years, making it increasingly complex and “interesting.” For many retailers, the reality is that legacy IT often doesn’t work as well […]
Are You Building a DTC Brand or Just Running a Website?
Insights Are You Building a DTC Brand or Just Running a Website? Ryan Embleton Head of Direct-to-Consumer, PMC The Landscape In the world of DTC (Direct-to-Consumer), getting customers through the door (or to your website) is only half the battle. The real challenge is delivering consistently great experiences while scaling efficiently. Brands now have direct […]
Taxing Tech: Simplifying Multi-Territory Trading
Insights Taxing Tech: Simplifying Multi-Territory Trading Elliott Winskill Technology and Solutions Director The Landscape In today’s competitive retail landscape, more and more retailers are looking to expand their operations globally. The biggest hurdle? Fiscal Compliance. Retailers commonly face challenges due to varying regulations in different countries. The required fiscal systems and technology differ significantly, leading […]
Multifunctionality: Blessing or Curse?
Insights Multifunctionality: Blessing or Curse? Danny Rappaport Director of Consulting, PMC Technology, like a tool, is usually designed for a specific job. Trying to make a piece of equipment designed for one specific task to do something different or, worse still, many different jobs, is often a thankless and expensive endeavour. Yet, many modern businesses […]
The Cyber Risks Hidden inPlain Sight in your Organisation
Insights The Cyber Risks Hidden in Plain Sight in your Organisation Gareth Dew Head of Platform, Infrastructure and Security Cyber Security attacks are making headline news on a regular basis. You don’t have to look far to see big and well-known brands are being held to ransom over their personal data. The sad truth is […]
Leading the Charge in Retail Innovation
Insights Leading the Charge in Retail Innovation Simon Curtis Strategic Development Director, PMC In the dynamic and constantly changing world of retail, innovation is the lifeblood that keeps businesses competitive, resilient and relevant in the face of change. Retailers and vendors alike recognise that consumer expectations are constantly shifting. It’s this that compels us to […]
Unlocking Success in Technology Transformation
Insights Unlocking Success in Technology Transformation Vishal Shah Engineering Director, PMC Embarking on a journey of technology transformation is akin to setting off on an unchartered voyage. Like any significant undertaking, it demands a clear vision and meticulous planning to navigate challenges and reap rewards along the way. Defining end-state clarity and direction of travel […]
Navigating the Fast Lane: Strategies for Agile Software Testing in Retail
Insights Navigating the Fast Lane: Strategies for Agile Software Testing in Retail Nigel Standing Head of Testing, PMC As consumer behaviour continues to shift and evolve rapidly, so in turn does the landscape of Software Engineering. Covid fast-tracked digital transformation for many retailers, leading to mass replacement of legacy systems, and a surge in development […]
