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What we do / Consulting and advisory services

IT consultancy that powers
modern commerce

What we do / Consulting and advisory services

Business transformation through strategic consulting

PMC employee meeting room

When technology decisions feel overwhelming, we help you cut through the noise.

Whether you’re navigating legacy constraints, integrating new platforms, or scaling innovation across your business, PMC brings clarity, structure, and momentum.

What we solve for you:

  • Lack of alignment between technology and commercial goals
  • Uncertainty around platform selection and roadmap planning
  • Complexity in delivering multi-system transformation
  • The need for governance and stakeholder clarity across change programmes

We partner with you to define the right strategy, select the right solutions, and deliver results that make a measurable difference. Our consultants work as an extension of your team, blending deep technical knowledge with commercial insight to keep your initiatives focused and future ready.

With PMC, you’re not just getting advice, you’re gaining a partner who understands your challenges, adapts to your pace, and stays accountable to your success.

Connected capabilities

Outcomes we deliver

Making an impact for every customer

Architecture and Transformation

Build a flexible foundation for scalable commerce. PMC designs composable enterprise architectures that reduce the cost of change and prepare your business for long-term success. Our approach enables seamless application integration, data agility, and vendor independence. We support every stage of your transformation journey from roadmap planning and technology selection to operating model design, implementation, and governance. We also help define and deliver your Manage to Retire (MTR) strategy, ensuring continuous alignment between your technology and business goals.

Actionable insights

Actionable insight and experience to support your business change.

Strategy and
Control

Make confident technology decisions that drive real business value. PMC supports you with a structured approach to vendor and solution selection, from quick market reviews to full RFI, RFP, and CRP processes. We help you align business requirements with the right solutions, streamline stakeholder engagement, and reduce risk across your change initiatives. Whether you are evolving an existing tech stack or starting from scratch, we provide the insight and control to keep your transformation focused and effective.

Technology planning , market insight and design

A roadmap leading to the right solutions to support your business.

Capability and
Quality

Accelerate growth with the right capabilities, governance, and quality assurance. PMC works with you to design and build the skills and structures that differentiate your commerce business in a competitive market. We embed quality across your technology, processes, and governance frameworks, supporting resilience and performance at scale. With a focus on continuous improvement and operational excellence, we help you deliver stronger outcomes for your customers, employees, and business.

Technology selection

Independent technology selection designed to deliver the right outcomes for your business.

Architecture and Transformation

Build a flexible foundation for scalable growth.

We design enterprise-ready architectures that reduce complexity and cost, supporting seamless integration, data agility, and vendor independence.

What we support:

  • Technology roadmap development
  • System integration and modernisation
  • Architecture for change-ready platforms
  • Manage-to-Retire (MTR) lifecycle strategy

Our goal is to align your technology with your growth strategy, not slow it down

Actionable insights

Actionable insight and experience to support your business change.

Strategy and Control

 

Make confident technology decisions that deliver real business outcomes.

We help you evaluate, select, and govern the right solutions with a structured, vendor-agnostic approach.

Services include:

  • Vendor and solution selection (RFI, RFP, CRP)
  • Stakeholder engagement and governance
  • Risk reduction across change programmes
  • Alignment of business needs to tech capabilities

This enables clarity, control, and faster time to value.

Technology planning , market insight and design

A roadmap leading to the right solutions to support your business.

Capability and Quality

 

Drive performance with the right skills, structures, and processes.

We embed quality assurance and continuous improvement across your technology ecosystem.

Focus areas:

  • Governance frameworks and best practice
  • Capability building and team structures
  • Operational excellence programmes
  • Resilience at scale

Resilience, performance, and impact that's built in from day one

Technology selection

Independent technology selection designed to deliver the right outcomes for your business.

Why PMC for consulting and advisory?

Independent accountability

We provide tailored, unbiased recommendations, free from the influence of vendor partnerships. This independence ensures that our guidance is solely focused on your unique needs and objectives.

Domain knowledge

Our team brings extensive retail market expertise, with hands-on involvement across all facets of the industry. This depth of knowledge enables us to offer tailored insights to address your specific challenges.

Skillset seniority & breadth

Our consultants hail from many backgrounds, including CIO, CTO, software house product, and system integrator roles. This breadth of experience uniquely positions us to address your challenges with pragmatism and empathy.

PMC employee casual discussion PMC culture

Meet the team

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