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Talent-Driven Technology Services for Global Commerce
PMC empowers retailers and brands with technology services that balance legacy support and modern innovation. With over 20 years’ experience, 500+ experts and operations across 24 countries, we deliver consulting, engineering, platforms and managed services that drive customer-centric transformation and measurable business outcomes.
Consulting & Advisory Services for Modern Commerce Technology Decisions
PMC helps businesses navigate complex technology decisions with clarity and confidence. From strategy and platform selection to architecture, governance and capability building, we deliver independent, practical advice that aligns technology with commercial goals, drives performance and accelerates measurable outcomes.
Project Delivery & Management for Retail, D2C, and Technology
PMC ensures successful project outcomes from concept to completion. Combining independent accountability, pragmatic governance and deep retail technology expertise, we deliver project management, business analysis and change management services that keep initiatives on track, maximise adoption and realise measurable business benefits.
Software Engineering Services for Modern Commerce Transformation
PMC delivers tailored software engineering teams for commerce and digital transformation. From cloud, DevOps and application modernisation to commerce platforms, data solutions and product development, we provide seamless, cost-effective engineering partnerships that integrate with your team, accelerate delivery, and drive measurable business outcomes.
Digital Services for Scalable, High-Performing Commerce Experiences
PMC delivers digital services that turn platforms into growth drivers, not blockers. We align technology with business goals to improve performance, enhance customer journeys and scale systems reliably. From strategy and development to optimisation and long-term support, our adaptable, collaborative approach ensures measurable impact and lasting value.
Testing & Automation Services for Reliable, High-Quality Digital Solutions
PMC delivers tailored testing and automation solutions across digital, POS and integrated systems. Combining manual, automated and strategic testing approaches, we accelerate time-to-market, reduce risk and ensure stable, high-quality solutions – helping businesses maintain reliability, efficiency and long-term success in complex IT environments.
Build the unified commerce solution you need without barriers.
Graphene is modular by design, it connects your channels, sharpens your data, and gets new capabilities live fast. More control. Lower risk. Built to scale with you.
Managed IT Services for Retail and Commerce Operations
PMC delivers tailored managed IT services across retail and commerce environments, including service desk, application and database management, hardware support and endpoint management. Our proactive, scalable approach ensures system stability, optimises operations and enhances customer experience while providing trusted, expert support globally.
Insights That Shape the Future of Commerce
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
Stay Connected with PMC Events
Get the latest events announcements about PMC
Upcoming Events
The Latest News from PMC
Download Research, Whitepapers and eBooks
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
Independent Global Leader in Commerce Technology
PMC powers mission-critical commerce operations for global brands. Combining consulting, engineering and 24/7 managed services, we bridge legacy and modern architectures, reduce risk and accelerate outcomes – helping retailers scale smarter in today’s customer-centric, globally connected market.
Guiding Our Vision with Integrity and Impact
PMC is built on honesty, ownership, and collaboration. We do the right thing for our customers and people, go the extra mile and deliver outcomes with integrity – driving trust, performance and lasting partnerships across our global business.
Meet the People Driving PMC Forward
Our leadership team blends decades of commerce technology experience with a shared commitment to innovation and impact. Guided by integrity and expertise, they lead PMC’s mission to deliver trusted technology solutions for global retailers and brands.
Collaborating with Trusted Partners for Digital Success
PMC partners with leading technology providers – strategic platforms, alliance partners and service providers, to deliver seamless, innovative solutions. Together, we unlock flexibility, scalability and value, helping retailers and brands accelerate transformation with trusted global technologies.
Making a Positive Impact in Our Communities
PMC is committed to creating meaningful social impact in the UK and India. Through employee-led initiatives and long-term charity partnerships, we support education, inclusion, and well-being – empowering communities while building a culture of responsibility and care.
Shape a future you believe in
Talent-Driven Technology Services for Global Commerce
PMC empowers retailers and brands with technology services that balance legacy support and modern innovation. With over 20 years’ experience, 500+ experts and operations across 24 countries, we deliver consulting, engineering, platforms and managed services that drive customer-centric transformation and measurable business outcomes.
Consulting & Advisory Services for Modern Commerce Technology Decisions
PMC helps businesses navigate complex technology decisions with clarity and confidence. From strategy and platform selection to architecture, governance and capability building, we deliver independent, practical advice that aligns technology with commercial goals, drives performance and accelerates measurable outcomes.
Project Delivery & Management for Retail, D2C, and Technology
PMC ensures successful project outcomes from concept to completion. Combining independent accountability, pragmatic governance and deep retail technology expertise, we deliver project management, business analysis and change management services that keep initiatives on track, maximise adoption and realise measurable business benefits.
Software Engineering Services for Modern Commerce Transformation
PMC delivers tailored software engineering teams for commerce and digital transformation. From cloud, DevOps and application modernisation to commerce platforms, data solutions and product development, we provide seamless, cost-effective engineering partnerships that integrate with your team, accelerate delivery, and drive measurable business outcomes.
Digital Services for Scalable, High-Performing Commerce Experiences
PMC delivers digital services that turn platforms into growth drivers, not blockers. We align technology with business goals to improve performance, enhance customer journeys and scale systems reliably. From strategy and development to optimisation and long-term support, our adaptable, collaborative approach ensures measurable impact and lasting value.
Testing & Automation Services for Reliable, High-Quality Digital Solutions
PMC delivers tailored testing and automation solutions across digital, POS and integrated systems. Combining manual, automated and strategic testing approaches, we accelerate time-to-market, reduce risk and ensure stable, high-quality solutions – helping businesses maintain reliability, efficiency and long-term success in complex IT environments.
Build the unified commerce solution you need without barriers.
Graphene is modular by design, it connects your channels, sharpens your data, and gets new capabilities live fast. More control. Lower risk. Built to scale with you.
Managed IT Services for Retail and Commerce Operations
PMC delivers tailored managed IT services across retail and commerce environments, including service desk, application and database management, hardware support and endpoint management. Our proactive, scalable approach ensures system stability, optimises operations and enhances customer experience while providing trusted, expert support globally.
Insights That Shape the Future of Commerce
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
Stay Connected with PMC Events
Get the latest events announcements about PMC
Upcoming Events
The Latest News from PMC
Download Research, Whitepapers and eBooks
Explore expert perspectives, research and practical guidance from PMC. From unified commerce to global expansion, testing to transformation, our insights uncover strategies and trends that help retailers and brands stay ahead in an ever-changing digital landscape.
Independent Global Leader in Commerce Technology
PMC powers mission-critical commerce operations for global brands. Combining consulting, engineering and 24/7 managed services, we bridge legacy and modern architectures, reduce risk and accelerate outcomes – helping retailers scale smarter in today’s customer-centric, globally connected market.
Guiding Our Vision with Integrity and Impact
PMC is built on honesty, ownership, and collaboration. We do the right thing for our customers and people, go the extra mile and deliver outcomes with integrity – driving trust, performance and lasting partnerships across our global business.
Meet the People Driving PMC Forward
Our leadership team blends decades of commerce technology experience with a shared commitment to innovation and impact. Guided by integrity and expertise, they lead PMC’s mission to deliver trusted technology solutions for global retailers and brands.
Collaborating with Trusted Partners for Digital Success
PMC partners with leading technology providers – strategic platforms, alliance partners and service providers, to deliver seamless, innovative solutions. Together, we unlock flexibility, scalability and value, helping retailers and brands accelerate transformation with trusted global technologies.
Making a Positive Impact in Our Communities
PMC is committed to creating meaningful social impact in the UK and India. Through employee-led initiatives and long-term charity partnerships, we support education, inclusion, and well-being – empowering communities while building a culture of responsibility and care.
Shape a future you believe in
Build It or Buy It?
Few have tested that instinct against a real alternative.
Two PMC leaders will make the case for each.
Vishal – the case for Build
Valay – the case for Buy
You leave with a framework, not a pitch.
You’ll receive a calendar invite and reminder email ahead of the session.
Is this for you?
This is for senior technology leaders facing a real decision about legacy platforms. If one of these is true, that’s your answer.
1
Deciding whether to build modernisation capability internally, or bring in a managed partner.
2
Carrying a legacy integration platform that’s getting harder to justify, not easier.
3
Planning next year’s roadmap and wanting to stress-test your thinking before you commit to it.
What you’ll hear
The Case for build
Vishal Shah, Engineering Director
Why owning the capability outright, not renting it, removes long-term vendor and key-person risk, with a real example from a global transport operator’s transition.
The Case for buy
Valay Patel, Head of Solutions Engineering
Why a managed path gets you to the outcome faster, without adding platform-ops headcount, with a real example from a leading UK retailer.
You’ll leave with a framework you can bring straight into your own internal planning conversations: not a recommendation, a case you can pressure-test yourself.
Your speakers
17 years leading software development and delivery, with deep experience running integration and service-oriented architecture programmes at scale. Built and led delivery teams from the ground up, with a focus on Agile practices and long-term platform ownership.
Engineering Director, PMC
10+ years across software development, architecture, and engineering leadership, with a focus on building teams that deliver predictable, high-quality outcomes at scale. Leads PMC’s managed solutions engineering practice, defining the standards behind Graphene’s delivery model.
Wednesday 30 September 2026 · 1:00–1:30pm BST · Live online
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