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BGF backs technology service provider PMC to power growth in global commerce

News | Oxford, UK, 17 June 2025

Insights / News

BGF backs technology service provider PMC to power growth in global commerce

News | Oxford, UK, 17 June 2025

Investment supports PMC’s ongoing expansion in providing technology services to over 120 retail and direct-to-consumer (D2C) brands globally.

PMC, a leading technology service provider, has secured investment from BGF to support the expansion of its services to a growing commerce customer base, supporting their digital transformation across both digital and physical platforms.

Founded in 2001 by Paul Mason, PMC provides consulting, professional services, digital engineering and managed services to over 120 retail, commerce and technology customers across 24 countries.

The 500-strong team from the UK and India has built a strong and loyal customer base with leading brands such as WHSmith, National Express, Primark, Crew Clothing and World Duty Free, among many others.

The funding and expertise from BGF, the UK and Ireland’s most active growth capital investor, will support PMC in expanding its portfolio of digital engineering and managed services globally, together with investing in its Graphene Commerce Platform which helps to accelerate business transformation and deliver truly integrated digital commerce solutions.

The business is in a growth phase and is investing in a new global centre of excellence in Vadodara, India. The new facility will provide capacity to expand PMC’s talented team to over 1,000 people globally, with dedicated customer teams.

Former Kingfisher executive Paul Worthington will remain on the Board as a Non-Executive Director, together with founder, Paul Mason.

Commenting on the deal, Paul Mason stated:

It was important to find a partner that really understood our approach to talent-driven transformation and valued our culture, deep domain knowledge, customer-first mindset and global delivery ambition. The BGF team is fully supportive of and aligned to the incredible opportunity that the rapidly changing commerce technology landscape provides us.

Richard Lowe, CEO of PMC added:

BGF was a natural choice for us as we take this next step in our growth journey. We look forward to working with their team closely as we continue our global expansion and further develop our services for our growing commerce customer base.

Duncan Wade, Investor at BGF, said:

The minority investment deal was led by Duncan Wade and Harry Kernick, investors in BGF’s Reading team, who will both support the PMC Board and the wider leadership team’s ambitious growth strategy.

PMC’s exceptional team of sector specialists deliver independent and mission critical technology services to an impressive list of loyal customers based across the globe. Under the leadership of Paul Mason as founder and Richard Lowe as CEO, the company has built a market leading reputation, driving strong growth and investing in high-performing talent in both India and the UK. We are excited to support PMC in its next phase of growth as it continues to develop and deliver trusted and innovative solutions to the Retail, B2C/D2C and Commerce markets.

About BGF:

BGF was set up in 2011 and has invested over £4.5bn in more than 600 companies, making it one of the most active growth capital investors in the UK and Ireland. BGF is a minority, non-controlling equity partner with a patient outlook on investments, based on shared long-term goals with the management teams it backs. BGF invests in growing businesses in the UK and Ireland through its network of 15 offices. BGF is a certified UK B Corporation (B Corp), reflecting its commitment to creating a positive impact across the growth economy.

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