Optimising FitFlop’s Web Testing with Automation and Advanced Tooling

Optimising FitFlop’s Web Testing with Automation and Advanced Tooling Operational efficiency Broadened testing scope with automation while maintaining cost efficiency. Outsourcing transition Integration of automated testing processes and BrowserStack platform for enhanced testing Service quality High-quality testing services across a wide range of devices, browsers, and languages. Challenge Managing regression testing with limited resources FitFlop […]

Transforming Web Applications and Order Management for Green Commute Initiative

Transforming Web Applications and Order Management for Green Commute Initiative Operational efficiency Enhanced web application capabilities and streamlined order management processes. Outsourcing transition Long-standing collaboration with a focus on web development and support. Service quality High-quality development and support services through dedicated, full-time resources. Challenge Addressing inefficiencies in manual operational support Green Commute Initiative (GCI) […]

The Health Lottery partners with PMC for cost-efficient and responsive testing services

The Health Lottery partners with PMC for cost-efficient and responsive testing services Operational efficiency Optimised testing processes with a dedicated resource model, enhancing cost-effectiveness and responsiveness. Partnership transition Seamless shift to a dedicated testing resource, aligning with evolving needs and strategic goals. Service quality Consistently high-quality testing services through a deep understanding of client operations. […]

Streamlining operations with strategic outsourcing and enhanced automation 

Streamlining operations with strategic outsourcing and enhanced automation Operational efficiency Automated processes and reduced paper usage by 20,000 sheets. Outsourcing transition Executed with meticulous planning and integration of the India team. Service quality Improved with clear escalation procedures and enhanced flexibility. Challenge Addressing inefficiencies in manual operational support A well-established UK fashion retailer with over […]

Upgrading IT Infrastructure to Support Rapid Growth at Fat Face

Upgrading IT Infrastructure to Support Rapid Growth at Fat Face Operational Efficiency Implemented a new mail order system, consolidating operations and improving service. Stock Management Transferred approximately 40,000 stock units to a new mail-order warehouse. Faster Delivery Achieved next-day delivery for orders dispatched by 3pm, enhancing customer satisfaction. Challenge Outdated IT infrastructure unable to support […]

AWS cloud operations extend life of Superdry’s merchandising system

AWS cloud operations extend life of Superdry’s merchandising system Unified EPOS Implementation Standardised over 5,000 POS lanes across 3,000+ stores in Ireland, the UK, and Spain, ensuring consistent customer experiences. Cost Efficiency Achieved significant cost reductions through bulk purchasing and streamlined support by consolidating to a single EPOS solution. Right fit Identified and implemented the […]

Rescuing a Failing Store Systems Overhaul for a Luxury Retailer

Rescuing a Failing Store Systems Overhaul for a Luxury Retailer Background A leading luxury department store chain embarked on a major systems transformation project to upgrade its Point of Sale (POS) systems, revamp reporting capabilities, and enhance loss prevention processes. The project had originally suffered significant challenges due to its complex environment, which included multiple […]

Improving efficiency for Musgrave Group through a unified EPOS solution

Improving efficiency for Musgrave Group through a unified EPOS solution Unified EPOS Implementation Standardised over 5,000 POS lanes across 3,000+ stores in Ireland, the UK, and Spain, ensuring consistent customer experiences. Cost Efficiency Achieved significant cost reductions through bulk purchasing and streamlined support by consolidating to a single EPOS solution. Right fit Identified and implemented […]

Web Application Upgrade for Ei Group: Enhancing UI and Streamlining Bar Management for Pubs

Web Application Upgrade for Ei Group: Enhancing UI and Streamlining Bar Management for Pubs UI Improvements Redesigned the User Interface, enhancing usability for over 4,500 pub properties. Training Efficiency Streamlined training for large number of staff members with the updated TSR application. Project Transparency Delivered the project with guaranteed visibility into all deliverables, timescales, and […]

Enabling seamless payment system integration for WorldPay

Enabling seamless payment system integration for WorldPay Integration Success Seamless middleware integration across diverse POS systems. Rapid Deployment Delivered technical specifications to the final solution in 16 weeks. Enhanced efficiency Streamlined onboarding with automatic system updates. Challenge Complex integration of payment systems WorldPay faced the challenge of integrating its payment solutions with a wide range […]