Web Application Upgrade for Ei Group: Enhancing UI and Streamlining Bar Management for Pubs
Ei Group, now Stonegate Pub Company, is the largest pub company in the UK with around 4,800 properties, recognised the need to update and enhance their web-based tool, TSR (Technical Service Requests).
Rescuing a Failing Store Systems Overhaul for a Luxury Retailer
A leading luxury department store chain embarked on a major systems transformation project to upgrade its Point of Sale (POS) systems, revamp reporting capabilities, and enhance loss prevention processes.
Maintaining Pizza Hut’s 30-Minute Delivery Promise with Effective Web Testing
With 38% of its home delivery orders coming through its website, Pizza Hut (UK) Ltd required a stringent web testing process to ensure smooth operations.
The Health Lottery partners with PMC for cost-efficient and responsive testing services
Case studies The Health Lottery partners with PMC for cost-efficient and responsive testing services Operational efficiency Optimised testing processes with a dedicated resource model, enhancing cost-effectiveness and responsiveness. Partnership transition Seamless shift to a dedicated testing resource, aligning with evolving needs and strategic goals. Service quality Consistently high-quality testing services through a deep understanding of […]
Upgrading IT Infrastructure to Support Rapid Growth at Fat Face
Fat Face, a rapidly growing multi-channel clothing brand known for its high-quality men’s, women’s, and children’s wear, operates across the UK and France with a home shopping channel. Facing issues from fragmented and outdated IT sys
Rapid achievement of multi-territory fiscal compliance across all locations
A global brand known for its innovative designs in furniture and home accessories needed a flexible and scalable ePOS solution for their 11 stores worldwide.
Enabling global growth for SuperGroup with a new finance system
Case studies Enabling global growth for SuperGroup with a new finance system Global reach 740 branded stores across 61 countries Stakeholder alignment Consensus achieved through detailed stakeholder interviews and collaborative requirements gathering. Market expertise Independent evaluation and vendor shortlisting based on PMC’s industry knowledge. Challenge Updating core business systems to support global growth As one […]
Transforming Web Applications and Order Management for Green Commute Initiative
Case studies Transforming Web Applications and Order Management for Green Commute Initiative Operational efficiency Enhanced web application capabilities and streamlined order management processes. Outsourcing transition Long-standing collaboration with a focus on web development and support. Service quality High-quality development and support services through dedicated, full-time resources. Challenge Addressing inefficiencies in manual operational support Green Commute […]
Streamlining operations with strategic outsourcing and enhanced automation
Case studies Streamlining operations with strategic outsourcing and enhanced automation Operational efficiency Automated processes and reduced paper usage by 20,000 sheets. Outsourcing transition Executed with meticulous planning and integration of the India team. Service quality Improved with clear escalation procedures and enhanced flexibility. Challenge Addressing inefficiencies in manual operational support A well-established UK fashion retailer […]
Enhancing Performance and Security with Strategic Database Migration
In 2020, a major player in the customer-facing services industry presented PMC with a significant challenge: to upgrade their legacy applications and database servers.
