Enabling match day retail innovation for a Premier League football club
Enabling match day retail innovation for a Premier League football club Integration Success Seamless transition from a 10-year-old legacy system. Rapid Deployment Complete rollout in 8 weeks. Record-Breaking Performance Achieved highest-ever single day sales. Challenge Outdated payment infrastructure limiting growth A premier league football club had been operating with a decade-old Point-of-Sale (POS) system. While […]
PMC Enhances Customer Experience for Select Fashion
PMC Enhances Customer Experience for Select Fashion Deployment Efficiency Achieved rapid IT infrastructure transformation. Database Integration to 50 Databases Successfully integrated and managed. System Reliability Significantly reduced incident alerts. Challenge Inefficient Database Management Disrupting Retail Operations Select Fashion, a leading retailer in the clothing and accessories industry, faced significant operational challenges due to inefficiencies within […]
Elevating User Experience for a Legacy System
Elevating User Experience for a Legacy System In response to operational inefficiencies and user frustrations posed by their legacy desktop application, a leading consumer-facing business enlisted PMC to transform their legacy application. The Challenge Breathing Life into an Aging System A leading consumer-facing business faced on-going challenges with their legacy desktop application. This system had […]
Fast-Tracking Market Launch for Pluxee During Testing Times
Fast-Tracking Market Launch for Pluxee During Testing Times Timely delivery PMC enabled on-time completion of the testing programme, ensuring the successful launch of the new voucher scheme. Enhanced testing capabilities PMC’s scripts and methodologies improved testing efficiency and effectiveness, enabling comprehensive coverage of user scenarios. Strategic partnership The collaboration with PMC provided Pluxee with valuable […]
Enabling digital growth for Signet Jewelers
Enabling digital growth for Signet Jewelers Enhanced release frequency Increased web releases from bi-annual to monthly, with up to six releases in eight weeks. Seamless integration PMC’s UK and India teams collaborated seamlessly to leverage diverse expertise and accelerate project timelines. Transparent partnership PMC’s transparent approach to pricing and planning provided Signet with clarity and […]
Payment innovation and streamlined in-store operations for Specsavers
Payment innovation and streamlined in-store operations for Specsavers Rapid deployment Solution rolled out to all Australian stores in four months. Award-winning innovation ‘Quick-Pay’ solution recognised for Process Innovation at the Australian Business Awards. Enhanced customer flow Increased transaction points within stores by leveraging existing infrastructure. Challenge Overcoming Till-Point Bottlenecks Specsavers in Australia annually serves the […]
Enhancing Customer Experience and Saving Time for School Uniform Shoppers
Enhancing Customer Experience and Saving Time for School Uniform Shoppers Rapid deployment Solution developed and deployed within six weeks, meeting peak trading demands. Improved customer visibility Real-time updates and proactive notifications reduced customer queries. Operational savings Eliminated the need for additional customer service hires, resulting in significant cost savings. Challenge Improving Customer Experience with Click […]
Customer experience transformation for Crew Clothing
Customer experience transformation for Crew Clothing Rapid deployment Initial solution rolled out within 10 weeks, expanded to 100 stores in one month. Integration success Seamless integration of online and offline operations across 106 retail locations. Staff engagement High employee involvement and collaboration in transformation initiatives, driving operational excellence. Challenge Adapting to New Retail Realities Crew […]
Navigating Connectivity Challenges for World Duty Free
Navigating Connectivity Challenges for World Duty Free Significant reduction in payment failures Addressed 30-40% failure rate with Adyen’s 100% uptime. Rapid integration timeline Completed integration in 6-8 weeks from Proof of Concept approval. Enhanced reliability Ensured end-to-end reliability and improved financial integrity across stores. Challenge Overcoming Payment Disruptions Global travel experience player Avolta, operate the […]
